Relote Cloud Help
How can we help?
Plain-language guides for Relote Cloud — what it does, how your data stays private, how backups and recovery work, and step-by-step how-tos. Pick the track that fits you.
For partners
For operators who connect providers, provision servers and run engines.
Getting started
What is Relote Cloud?
The operator control plane that provisions servers and runs Context Engines for your customers — without ever reading their content.
Your first engine, step by step
A friendly, no-jargon walkthrough that takes you from a brand-new account to a live Context Engine you own and operate — in about half an hour.
Organizations & members
Workspaces, the three member roles, and how to invite your team safely.
Servers & engines
Connect a hosting provider
Link Hetzner, DigitalOcean, or your own server so Relote can provision and operate machines for you.
Provision a server
What happens when you create a server, what gets installed, and how it's hardened from the first minute.
Deploy a Context Engine
Launch an isolated Context Engine onto a server — choosing its mode, address, and email setup.
Operating engines day to day
Health monitoring, alerts, redeploys, live capacity tuning, and safe upgrades with one-click rollback.
Data & safety
Backups & recovery
Sealed, operator-opaque backups, where they go, and the two ways to restore — including rebuilding on a fresh server.
Security & data sovereignty
What Relote can and cannot see, how least-privilege operations work, and the break-glass model.
Server & engine access (keys & secrets)
Your one-time SSH key and sudo password, and how Relote stores secrets.
Accounts & billing
For end-users
For people whose Context Engine is hosted for them.
Basics
Privacy & security
Backups & recovery